Privacy Policy

1. Introduction

Welcome to DomainInsights.ai. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

We take your privacy seriously and are committed to being transparent about our data practices. If you have any questions or concerns about this policy or our practices, please contact us at the email address provided below.

2. Information We Collect

We collect different types of information for various purposes to provide and improve our services to you.

2.1 Personal Information

Information that can be used to identify you directly or indirectly:

• Email address when you contact us or create an account
• Name and company name when provided through contact forms
• Payment information when purchasing our services (processed securely through payment providers)
• Communication preferences and language settings

2.2 Usage Information

Information automatically collected when you use our services:

• IP address and approximate geographic location
• Browser type, version, and language preferences
• Device information (type, operating system, unique identifiers)
• Pages visited, time spent, and interactions with our website
• Referral source and exit pages

2.3 Domain Analysis Information

Information related to domain analysis services:

• Domain names submitted for analysis
• Analysis preferences and report settings
• Generated reports and analysis history

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide domain analysis services and generate comprehensive reports
• To improve and optimize our services based on usage patterns
• To communicate with you about your inquiries and provide customer support
• To send service updates, security alerts, and administrative messages
• To process payments and prevent fraudulent transactions
• To comply with legal obligations and protect our rights
• To analyze usage trends and improve user experience
• To develop new features and services based on user needs

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contract: Processing necessary to perform our services as agreed in our terms
• Consent: When you have given explicit consent for specific processing activities
• Legitimate Interests: For business operations, security, and service improvements
• Legal Obligation: When required by law or regulatory requirements

5. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your information in the following situations:

• Service Providers: With trusted third parties who assist in operating our services (hosting, analytics, payment processing)
• Legal Requirements: When required by law, court order, or governmental request
• Business Transfers: In connection with merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, privacy, safety, or property
• Aggregated Information: Non-identifiable aggregated data for research or marketing

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit using SSL/TLS protocols
• Encryption of sensitive data at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Employee training on data protection and security practices

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy:

• Account information: As long as your account is active or as needed to provide services
• Analysis data: For the duration specified in your service plan
• Communication records: As required for customer service and legal compliance
• Legal obligations: As required by applicable laws and regulations

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

Types of cookies we use:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements (if applicable)

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

10. Your Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

• Right to Access: Request a copy of your personal information
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal information
• Right to Restriction: Request limitation of processing
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Where processing is based on consent

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by law.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

We will notify you of any material changes by posting the new policy on this page and updating the 'Last updated' date. For significant changes, we may also notify you by email.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: